Terms & Conditions

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Velcro Convert, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services. These terms apply to all users, including those who browse, convert, buy, or sell cryptocurrencies through our platform.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use Velcro Convert. By using our services, you represent and warrant that you meet these requirements. We reserve the right to suspend or terminate accounts that violate this requirement.

3. Account Registration

To access certain features, you may be required to register an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Transactions

All cryptocurrency conversions and trades are subject to the following conditions:

  • Rates displayed are estimates and may change based on market conditions.
  • You must send the exact amount and correct asset on the selected network. Sending wrong assets or using wrong networks may result in permanent loss.
  • Minimum transaction limits apply. Transactions below the minimum will not be processed.
  • We reserve the right to delay or cancel transactions suspected of fraud or illegal activity.

5. Fees

Velcro Convert charges a service fee on each transaction, which is included in the displayed rate. Fees are subject to change and will be communicated before you confirm any transaction. There are no hidden charges.

6. Prohibited Uses

You may not use Velcro Convert for any unlawful purpose, including but not limited to:

  • Money laundering, terrorist financing, or sanctions evasion.
  • Fraudulent transactions or identity theft.
  • Any activity that violates applicable laws in Nigeria or your jurisdiction.

7. Limitation of Liability

Velcro Convert is provided "as is" without warranties of any kind. We are not liable for losses resulting from market volatility, user error (e.g., sending to wrong addresses), network failures, or events beyond our reasonable control. Our total liability shall not exceed the value of the transaction in dispute.

8. Privacy

Your use of Velcro Convert is also governed by our Privacy Policy. We collect and process personal data necessary to provide our services, comply with legal obligations, and prevent fraud. We do not sell your personal information to third parties.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised terms.

10. Contact

For questions about these Terms, contact us at support@usevelcro.com or via WhatsApp at +234 703 542 8475.